Last Updated: April 14, 2026
At Suzhou Hifine Environmental Protection Technology Co., Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, and other details you provide during registration (as referenced in Section 8 of our Terms).
- Transaction Data: Information related to purchases, payments, and your 14-day right of withdrawal/refund requests.
- Communication Data: Records of any electronic communication or inquiries sent via our contact page or email.
- Technical Data: IP address, browser type, and usage data collected through cookies (please see our Cookie Policy for more details).
2. How We Use Your Information
We use the collected data to:
- Provide, maintain, and improve our services and products.
- Process transactions and manage your account.
- Send newsletters or marketing materials (which you may opt-out of at any time, per Section 5 of our Terms).
- Respond to your comments, questions, and provide customer service.
- Comply with legal obligations under the laws of China.
3. Sharing of Information
We do not sell your personal information. We may share data only in the following circumstances:
- Service Providers: With third-party vendors who perform services for us (e.g., payment processing, delivery services).
- Legal Requirements: If required by law, regulation, or legal process in China.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. Third-Party Links
Our website may contain links to third-party websites (as noted in Section 6 of our Terms). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy statements before providing any personal data.
5. Data Security
We implement appropriate technical and organizational measures to maintain the security of your personal information and account credentials. However, please remember that no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights:
- The right to access, update, or delete the information we have on you.
- The right to withdraw consent for data processing.
- The right to request a refund/return within 14 days as outlined in our Refund Policy.
7. International Transfers
As a company based in China, your information may be processed and stored in China. By using our website, you consent to this transfer and processing in accordance with Chinese export and data laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us via our Contact Page or the information provided below:
Электронная почта: [email protected]